Each week we like to reach out to those who are a part of the Gray Office Park Community to hear more about their business! This week we had a chat with sister company, Call Pal.
Since its inception in 2010, Call Pal’s Team have handled thousands of calls every year for forward-thinking companies around the world. Call Pal is now Ireland’s leading call answering service, suitable for all businesses. Call Pal’s experienced receptionists ensure customers get the best service whenever they call.
Call Pal’s experienced receptionists work from Gray Office Park located in the heart of Ireland’s Western Capital, Galway, working closely with businesses to design and implement a customer service solution that meets their organisational requirements.
Tell us a bit about Call Pal?
Call Pal is a fully serviced telephone answering company based in Gray Office Park, in Galway City. We provide call answering to businesses nationwide and have started branching into the UK.
Call Pal’s beginnings start with Gray Office Park. Gray Office Park had been providing call answering to a small group of companies based in Galway. We saw the gap in the market to provide telephone answering to businesses nationwide. Along with our sister company Avita Communications, this idea came to life in the Summer of 2017. We provide businesses with a professional telephone answering service, and guarantee their calls won’t go unanswered.
“Using Call Pal is a fantastic way for a small or new business to have an affordable yet reliable call answering service. A good answering service is essential for any business to develop business leads. The team at Call Pal are very professional and I get regular feedback from clients on how nice the team are at dealing with their calls. I could not recommend Call Pal enough who have been a brilliant support to me in helping me develop my business.”
Check out our latest Call Pal Newsletter!
Quickfire Questions with the Call Pal Team
What is the most rewarding part about the work you do?
Our dedicated team here at Call Pal work hard to provide a high quality service not only managing our clients calls, we also give our clients the reassurance they need. They know their calls are managed exactly as they require.
We really do take pride in working alongside our clients and the most rewarding part about what we do is knowing we are providing a quality service to our clients so they can focus on running their business. They know we are always here when they need us.
We have a really great team here at Call Pal so being a part of a fun, hardworking team who all have a common goal makes for a great work environment so we can provide an excellent service.
What do you love most about Galway?
Galway is great city with plenty to offer. There is huge opportunity for business here in Galway and we really like to keep involved in local events and business associations. The food at 37 West, Caribou and Hyde (amazing gin and IPA beer between the 2 locations)!
What is your goal for 2019? Personal or business related!
Our goal is to keep growing the business, providing a premium service to our clients across Ireland and the UK!