With Gray Office Park firmly established as a forerunner in the serviced office industry, we saw a gap in the market to provide a premium call answering service. Call Pal was launched in late 2016 and since its inception Call Pal has grown from a team of just 2 call answering agents to a team of 8 agents.
Call Pal provides services to multiple industries including the Legal, Medical, Construction, Accountancy, IT, Manufacturing and eCommerce sectors. Services include Call Pal’s Smart Number System, Call Answering, Switchboard Overflow and Holiday Cover.
“The Call Pal staff have a great understanding of our business, fully managing the majority of our information calls, i.e. current dispatch times, saving us loads of time everyday.
Call Pal ensure we never miss any phone calls, if we are unable to take the call we later receive an email listing customer’s details and inquiries, enabling us to call back. Call Pal offer a really friendly service and many of our customers comment on how nice they are to deal with. If you are looking for a call answering service, we would whole heartedly recommend Call Pal.”
We have found Call Pal a great resource. Its taken the labour out of call answering and has filtered hundreds of spam calls. It allows us to remain focused on doing what we do best rather than answering calls.
Co-Founder / Design Team Lead & Digital Strategist
Clear Designs are thrilled that we chose Call Pal to handle our inbound calls. The team at Call Pal have been amazing to work with and a great business decision. It feels like an expansion of our in-house team rather than a outsourced solution. We could not recommend them highly enough.
Thank you Call Pal!
“We started using Call Pal’s service on a trial basis, over a year ago to deal with an increasing number of calls to our office.We instantly got great feedback from our clients about how professionally their calls were being answered and had no hesitation in making the arrangement permanent. The staff are fantastic and ultra-professional both in answering calls and dealing with our account.
The service saves us loads of time during the day and is one of the best things we have implemented in recent times.
I have nothing but praise for Call Pal and their service and can recommend them wholeheartedly.”
Adrian O Sullivan
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